How to Save Citrix Files (Viking Portal Version)
(To access the guide with pictures, please click on the attachment at the bottom right of the page).
Step 1: Navigate to lbcc.edu and sign in to your Viking Portal. Type your LBCC ID@lbcc.edu (example 0123456@lbcc.edu) then click Next. Then type your password and click Sign-in.
***Please note This email format is not your official LBCC email address.
Step 2: Click on the Citrix Student Labs tile in the Viking Portal. Then, click on the desktop you will be using and open it.
Step 3: Locate the file you want to save.
Step 4: Select the menu icon located at the top of the screen.
Step 5: Select the Download icon. It is the icon with a cloud and a downward facing arrow.
Step 6: From the prompt, navigate to the location where your file is saved. In this case, the file has been saved to the desktop. Click on the file to select it. Then, click Open.
Step 7: The file should appear in the downloads folder of your personal computer. Open the File Explorer on PC and Chromebook or the Finder on Mac and navigate to the downloads section to retrieve the file.